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Best Strategies for Fintech Customer Service in 2023 Additionally, we will explore how embracing new technologies can enhance customer service experiences and build trust and confidence among customers. To measure the effectiveness of fintech customer service, we will also discuss important metrics that organizations can use to evaluate their performance. Fintech is a fast-growing and […]

Zendesk vs Pipedrive: A Comprehensive Comparison Guide for 2023 This helps companies resolve common customer queries without any human intervention. Choosing the right customer service platform is critical for any business. It enables you to streamline all incoming customer queries, and ensure your support team is equipped to provide prompt, efficient solutions. Overall, Zendesk has […]

Everything You Need to Know to Prevent Online Shopping Bots Provide a clear path for customer questions to improve the shopping experience you offer. To roll out chatbots on your site, we’d suggest starting with bots for all unsolicited interactions with customers and continue to use real employees for all solicited conversations. From that point, […]

Drive better customer experiences with Conversational AI Google Cloud Blog Additionally, traditional search engines benefit from a well-established ecosystem of SEO practices. Businesses and content creators have long adapted their strategies to align with search engine algorithms. Google has led search for over 20 years and still controls about 90% of the global search market. […]